This policy explains how A New Dawn AI collects, uses and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
A New Dawn AI is a freelance web design and development service operated by Chad, based in Glasgow, Scotland. We are the data controller for any personal data you provide to us through this website.
Contact details:
- Email: chad@anewdawnai.com
- Phone: 07403 648799
- Website: anewdawnai.com
- Location: Glasgow, Scotland, GB
2. What Personal Data We Collect
We only collect personal data that you voluntarily provide to us. This occurs when you submit our contact form and may include:
- Full name
- Business name
- Email address
- Phone number (optional)
- Message content — a description of your business and what you need
We do not collect any sensitive personal data (such as health information, financial details or identification documents) through this website.
3. How We Use Your Data
The personal data you submit is used solely to:
- Respond to your enquiry or website review request
- Communicate with you about the services you have asked about
- Provide you with a quote or proposal if requested
We will never use your data for unsolicited marketing, share it with advertisers, or sell it to third parties.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests (Article 6(1)(f)) — to respond to your enquiry and communicate with you about the services you have requested. We have assessed that our legitimate interest does not override your rights and freedoms.
- Contract (Article 6(1)(b)) — where processing is necessary to take steps at your request prior to entering into a contract for services.
5. How Long We Keep Your Data
Enquiry emails and associated personal data are retained for up to 12 months from the date of receipt. If you become a client, relevant data may be kept for up to 6 years in accordance with UK tax and contractual record-keeping requirements. After these periods, data is securely deleted.
You may request deletion of your data at any time by contacting us (see Section 9).
6. Who We Share Your Data With
We do not sell, rent or trade your personal data. Your data may be processed by the following trusted third-party service providers as part of delivering our services:
Hostinger
Our website and business email are hosted by Hostinger International Ltd. Contact form submissions are transmitted via Hostinger's SMTP servers and delivered to our business inbox. Hostinger acts as a data processor on our behalf.
Google (Fonts)
This website loads fonts from Google Fonts, a service provided by Google LLC. When your browser loads these fonts, Google may receive your IP address and browser information. Google states that it does not use this data to track individuals or serve targeted advertising through the Fonts service.
Stripe
This website loads the Stripe.js library (provided by Stripe, Inc.) in preparation for future online payment functionality. At present, no payment data is collected or processed through this site. When payment features are activated, a separate notice will be provided.
GoHighLevel (AI Chatbot)
Where an AI chatbot is embedded on this website or on client websites we manage, it is powered by GoHighLevel. Conversations submitted through the chatbot may be stored by GoHighLevel as part of delivering the service. Please refer to GoHighLevel's privacy policy for further details.
7. Cookies
This website does not use its own cookies for tracking or analytics. However, third-party services embedded in or loaded by this site (Google Fonts, Stripe.js) may set or read cookies or similar technologies in accordance with their own privacy policies.
We do not currently use any analytics tools (such as Google Analytics) on this website. Should this change, this policy will be updated accordingly.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. All data transmitted via the contact form is sent over an encrypted (HTTPS/SSL) connection. Our business email is hosted on Hostinger's secure servers.
No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data. To exercise any of these rights, please contact us at chad@anewdawnai.com. We will respond within one calendar month.
10. Complaints
If you are unhappy with how we have handled your personal data, please contact us in the first instance at chad@anewdawnai.com and we will do our best to resolve your concern.
You also have the right to lodge a complaint with the UK's data protection supervisory authority:
- Information Commissioner's Office (ICO)
- Website: ico.org.uk
- Helpline: 0303 123 1113
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically. Continued use of this website after any changes constitutes acceptance of the updated policy.
12. Contact Us
For any questions, requests or concerns relating to this privacy policy or your personal data, please contact:
- A New Dawn AI
- Glasgow, Scotland
- Email: chad@anewdawnai.com
- Phone: 07403 648799